SHIPPING POLICY

All purchases made on available artwork will be shipped within 1-7 business days from purchase date.

All purchases are shipped safely and insured via DHL international or UPS. Shipping prices vary by location.

EXCHANGES/REFUNDS POLICY

There are no refunds or exchanges on purchased art. Any artwork are final sale. 

We cannot be held responsible for lost or damaged items. In the rare occurrence of a lost or damaged shipment, we insure each package and must be made aware of damaged or lost items within 30 days of shipment in order to file a claim for reimbursement.

We recommend any damaged goods be returned for repair and insured with your DHL tracking number. Please email hello@dortebundt.com if returning a damaged item.

MAINTAINING ARTWORK

How do I clean my textil art?

Remove the artwork from the wall and while outdoors, sway from side to side to release any dust particles. Any dust that has gathered on the wood may be brushed away with a dry cloth.

SHIPPING AND DELIVERY

Do you ship internationally?

Yes, we ship domestically and internationally with DHL or UPS. International shipping to ranges from €15-€250 depending on the size of your purchase.

International postal services and systems may require purchaser to pay additional customs fees or duty taxes upon delivery. Dörte Bundt is not responsible for additional fees or taxes.